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About Gmail outages

Gmail is Google's email service. When it has problems you might see messages that won't send, an inbox that won't load, or a 'Temporary error' page.

Tip: Try opening Gmail in a private/incognito window. If that works, a browser extension or old cached data is the likely culprit.

For confirmed outages, also check Gmail's official status page.

Gmail is up, but it won't work for me. What now?

  1. Refresh hard. Press Ctrl+F5 (Windows) or Cmd+Shift+R (Mac) to skip your browser's cache.
  2. Try another network. Switch your phone from Wi-Fi to mobile data. If it loads, your home network or internet provider is the issue.
  3. Restart your router. Unplug it for 30 seconds. This clears a lot of connection glitches.
  4. Turn off VPNs and ad blockers for a moment. Some sites block them.
  5. Update or reinstall the app if it's only the app that won't work.

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